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Mystery Shopping Companies

In these tough economic times more companies are having to take extra steps to keep hold of their customers.

Mystery Shopping plays a significant part in helping companies keep ahead of their competition and according to the Mystery Shopper Providers Association, demand has gone up by 40% in the last 2 years.

Mystery shopping was started in the 1940's and is now a valuable market research tool. JKS  has been providing mystery shopping services for over 16 years and has over 20,000 mystery shoppers throughout the UK.

JKS shoppers provide objective, anonymous, 3rd party assessments of the service offered by companies in all market sectors.  Mystery Shopping helps a company to find out if the customer service is what it should be.  Does the reality match the standard?

JKS work with their clients to find out exactly which standards need to be measured and reported on. This information is then analysed using online reporting systems that are available 24/7.

JKS is one of the leading mystery shopping companies in the UK.

Here are 10 reasons why you should choose JKS to manage your mystery shopping programme.

  1. We have been in the mystery shopping business for over 16 years.
  2. We offer a cost effective way of measuring your customers experience
  3. Unlike other mystery shopping companies we do not tie you down to annual agreements, you can  have mystery shopping conducted as a one off project or regularly throughout the year
  4. We operate a Mystery Shopping Training School and are the only mystery shopping company to offer face to face training to our shoppers.
  5. We are flexible in our approach and experienced in offering services using your own customers, JKS shoppers or both.
  6. We offer training to staff who wish to set up their own in house mystery shopping projects
  7. We will pledge to match any other like for like quotation offered
  8. We offer a choice of online reporting systems, allowing you to choose the package that best suits your needs
  9. We work with you to help develop your staff and help increase your customers return business 
  10. We have an expert team of schedulers and project managers who will work with you to gain the maximum benefit from your mystery shopping programme

If you would like to know more about one of the leading mystery shopping companies in the UK.  Then contact us here at JKS mystery shopping and we can can help your company provide value for money services, and increase customer satisfaction.

Please call us now on 01509 561399 for a free no obligation quote or click for more details of our mystery shopping companies services. 

mystery shopping companies