About Us
JKS Mystery Shopping has been a trusted partner in enhancing
customer experiences for over two decades. Since our founding in 1999,
we have dedicated ourselves to helping businesses understand and improve
their customer service.
With more than 25 years in the industry, our long-standing
presence ensures that we understand the evolving needs of businesses and
can adapt our services accordingly.
We have an expert team of project managers, shopper allocators, and
quality controllers, along with thousands of mystery shoppers throughout
the UK
Our team of mystery shoppers follows rigorous protocols to ensure
the accuracy and reliability of their reports. We provide unbiased and
objective feedback that you can trust to improve your customer service.
All our reports are individually quality checked; we do not batch
check.
We believe in continuous improvement. Our services don't stop at
data collection; we work with you to implement changes and monitor
progress, ensuring that your customer service standards remain high over
time.
Over the years, we have successfully partnered with hundreds of
businesses across all market sectors, helping them enhance their
customer experience and achieve greater customer satisfaction.
Choosing JKS Mystery Shopping means choosing a partner dedicated
to your success. Our experience, comprehensive services, and commitment
to quality make us the ideal choice for businesses looking to elevate
their customer experience.
For more information or to start your mystery shopping project,
contact us today. Let us help you make your customers happier and your
business more successful.
Get a Quote Now
