Mystery Shopping and Customer Satisfaction Research

Whether you are new to mystery shopping or wish to refresh your existing mystery shopping programme, we are here to help and guide you through the whole process. We operate throughout all market sectors.

JKS can offer a customized mystery shopping service, tailored to your exact needs and flexible to meet all budgets.  

Recognised for our highly professional yet friendly approach to business, our attention to detail is paramount. Shop Metrics reporting is available online 24/7 helping you to keep your finger on the pulse of your business.

Our thousands of experienced mystery shoppers are based across the UK.

JKS genuinely care about your organisation, and our mystery shopping programmes are devised to help you improve your level of customer satisfaction, gain repeat custom and, of course, help you to increase your profits.

We offer the complete Mystery Shopping Package!

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