Competitor Research and Mystery Shopping
Did you know we can also research and mystery shop your competitors?
We can help you to understand your competition by conducting our range of mystery shopping services.
- Telephone
- Emails
- Online
- Social Media
- Chats
- In person visits
We give you valuable insight into the service and customer experience offered by those competing for your customers loyalty. We help you to understand the competitive environment in which you operate. You can evaluate a customer’s products, how they compare in price, placement, and presentation.
Our competitor mystery shopping provides valuable information to include:
- Helping you understand market trends and customer preferences
- Best practice
- Finding the gaps that competitors may be exploiting
- Helping you to be proactive rather than reactive when facing competition
Unlock the secrets to customer satisfaction!
If you would like to learn more about our JKS Competitor Research and Mystery Shopping, then please give us a call on 01509 767281 or request your free quote today by completing the form below.
Get a Quote Now