Restaurant Food and Beverage Mystery Shopping
JKS offer a mystery shopping service for restaurants and all manner
of food and drink outlets. We help to deliver service excellence at
every opportunity in the most cost effective way. Our mystery shopping
programmes will look at key customer contacts or ‘moments of truth’ that
influence whether your customers will use your services, return and
recommend to others.
Restaurant - Food and Drink Mystery Shopping
Whether you are a newly opened coffee bar or an established chain
of restaurants we can help you devise a suitable mystery shopping
campaign.
- We will first of all meet with you to discuss your exact requirements and find out exactly what you wish to monitor.
- We
will then devise a suitable questionnaire for your organisation. Each
questionnaire is bespoke so you can be guaranteed to have something that
is totally appropriate to your needs. Scoring and weighting will be
added so you can focus on what is important to you.
- A schedule of visits will be agreed and could be weekly, monthly
or quarterly. We will prepare everything for you including shoppers
briefs and agree a shopper spend if appropriate.
- Reports will be available to you using our 24/7 online reporting system, providing you with a comprehensive suite of reports.
Our mystery shoppers dine at:
- Coffee Shops
- Sandwich Bars and
Delis
- Fast Food Outlets
- Service Stations
- Fine Dining Restaurants
- Hotels and Spas
- Membership Clubs
- Theatres, Cinemas
- Sports Venues
and Events
- Visitor Attractions
- Food Exhibitions
- Farmers Markets
- Farm
Retailers
- Pubs and Clubs
- Smoothie Bars
We can also make mystery telephone calls,
video surveys and access your website to make enquiries and reservations.
Contact
JKS are a reputable mystery shopping company who have been
trading since 1999.
If you would like to learn how JKS can help your
company provide value for money services, and increase customer
satisfaction, please call us now on 01509 767281 or complete the form below for a free no obligation quote.
Get a Quote Now
